FAQ

At RoidsPharm, transparency and trust are our top priorities. We are an official reseller of genuine steroids and pharmaceutical products from well-known manufacturers such as Dragon Pharma, AxioLabs, British Dragon, and Kalpa Pharmaceuticals. You can easily verify our authenticity by visiting the official websites of these manufacturers and confirming our store's listing. When verifying, try entering our website URL both with and without "www" to ensure accurate results:

1. dragon-pharma.com
2. axiolabs.com
3. british-dragon.com
4. kalpapharmaceuticals.com

Additionally, we encourage you to explore bodybuilding forums like GrowXXL and AZSteroids, where users frequently share their experiences with us. You'll find plenty of positive feedback from satisfied customers who have benefited from our reliable service and quality products.

For added peace of mind, we recommend placing a small test order since we do not require a minimum purchase amount. This will allow you to experience our excellent service firsthand. Rest assured, we are confident that our quality, customer support, and reliability will exceed your expectations.

Trust is earned, and we are here to prove ourselves to you.

Placing an order on RoidsPharm is simple and straightforward. Follow these steps to complete your purchase:

1. Create an Account: Click on the "Join" link to sign up and become a member.
2. Log In: Once registered, log in to your RoidsPharm account using your credentials.
3. Browse Products: Explore our wide range of products by clicking on the top menu to view all categories.
4. Add to Cart: Select the item(s) you want to purchase, indicate the desired quantity, and click "Add to Cart."
   

   🚨 Order Policy Alert: No Mixed Orders Allowed 🚨

   📦 Domestic & International products require separate shipping.
   ❌ If you mix them, your order will be placed on hold until you pay the additional shipping fee.
   💵 Avoid delays – place separate orders!

5. Continue Shopping or Checkout: If you want to add more items, click "Continue Shopping." When ready, select the "Check Out" option.
6. Agree to Terms & Conditions: Carefully read our Terms & Conditions. If you agree, click the "Continue" button to proceed.
7. Provide Shipping Information: Enter your shipping details in the submission form. Ensure that all information is accurate, as we cannot be held responsible for orders sent to incorrect addresses. Reshipping will not be offered in such cases.
8. Verify Shipping Details: Double-check the shipping address before proceeding.
9. Finalize Your Order: Click "Continue" to confirm your order.

Congratulations! Your order has been successfully placed. At this stage, the status of your order will display as "unpaid & pending."

• If you're planning to make the payment later, you can leave the payment section for now.
• If you're ready to complete your purchase, choose your preferred payment method and follow the "Payment Instructions" provided.

Your order will be processed once the payment is confirmed. If you have any questions or need assistance, our customer support team is here to help!

Yes, you can edit your order, but the process depends on whether payment has been made or not. Here's how you can modify your order:

If You Have Not Yet Provided Payment

1. Log in to your RoidsPharm account.
2. Navigate to your orders and select the relevant Order ID.
3. Click on the "Edit Order" option to make changes to the items in your cart.

If You Have Already Paid but the Order Has Not Been Shipped

1. Contact our Customer Support by creating a support ticket.
2. Clearly specify your Order ID in your message.
3. Explain the changes you'd like to make (e.g., add or remove items), and our team will assist you in updating your order.

Important Note: Once an order has been shipped, no changes can be made. If you need further assistance, our support team is always here to help!

This flexible process ensures that your order is exactly how you want it before it is finalized and shipped.

No, there is no minimum order amount at RoidsPharm. You are free to order any product in any quantity, whether it's a single item or a larger order. We believe in giving our customers the flexibility to purchase exactly what they need, no matter how big or small the order.

Feel free to place your order, and we'll take care of the rest with the same level of care and professionalism, regardless of the size of your purchase. If you have any questions or need assistance, our friendly customer support team is always ready to help!

Delivery times depend on the warehouse location:

• International Warehouse: Orders typically take 7–21 days to arrive.
• USA Domestic Warehouse: Orders are delivered within 2–5 days.

Please note that delivery times may vary slightly based on your location and shipping service. Rest assured, we prioritize timely and secure shipping for all orders.

Yes, we offer USA domestic shipping for select products. Orders from our USA domestic warehouse are processed quickly and delivered within 2–5 days. This option ensures faster delivery times and eliminates the hassle of international customs clearance.

If you're unsure whether a product is available for domestic shipping, please check the product details or contact our customer support team for assistance.